Using Eventbrite for Offline Consultations

If you’re looking for a better way to organise your offline budget consultations, I’ve blogged about why Eventbrite is a great tool for this.

Posted in Budget Simulator tips & tricks, Participatory budgeting |

Does Budget Simulator help increase engagement within the budget consultation process?

“We never used to get that level of response from using paper surveys on budget consultation”

- Walsall Council

Prior to using Budget Simulator South Yorkshire Police Authority (SYPA) used to run focus groups which engaged 30-40 people. Following a successful consultation using Budget Simulator, SYPA have now more than tripled their response rate. As well as improving budget consultation, the simulator also helped SYPA to “consider other aspects of policing not just the budget”, effectively improving overall community engagement.

Similarly Walsall Council increased their response rate by switching from a primarily paper based survey to using the Budget Simulator for online engagement – “we never used to get that response from using paper surveys on budget consultation”.

With 409 individuals completing the survey, Walsall Council commented that members of the public and engagement team found the Budget Simulator “visual and very easy to use”. With the ability to add further comments into the simulator Wallsall found they received numerous “open and honest responses” and could then use the results to effectively translate user comments for decision makers.

Does Budget Simulator help increase engagement within the budget consultation process? With the use of such an effective online tool, coupled with supplementary materials, it is clear that the use of a Budget Simulator helps engage a much wider audience within the consultation process.

If you’d like a free demo of Budget Simulator, or just to discuss running budget consultations online, please call on 0845 638 1848 or email gillian.crea@delib.co.uk

Posted in Budget consultation news, Participatory budgeting, Who's using Budget Simulator? |

How Delib Deals With Customer Support

We’ve provided a brief outline of our customer support strategy for clients who use any of Delib’s apps. Find it on the Delib blog.

Posted in How we work |

Gloucestershire choose Budget Simulator to engage residents on their spending

Perhaps unsurprisingly, 2010 saw a heavy focus on public sector budgets and how to cut spending whilst maintaining services.

As part of their wider “Meeting the challenge“campaign, Gloucestershire County Council chose Budget Simulator to provide the online element to their budget consultation.

You can see from the Gloucestershire case study that there were many factors which made Budget Simulator the right tool for the “Meeting the challenge” campaign:

  • The ability to design the Budget Simulator with the wider project’s brand
  • A simple design aimed at increasing ease of participation and maximising response rates
  • Creation of a spending target that residents had to achieve to ensure that every single response was relevant to Gloucestershire’s financial situation

Gloucestershire’s Budget Simulator received 982 responses from residents, with 409 respondents choosing to support their response with a written comment.

Public interest in local authorities’ budgets is higher than ever, Gloucestershire’s “Meeting the challenge” consultation representing this notion. Budget Simulator has helped over 40 UK authorities to involve the public with their spending decisions.

The case study can be read online, or downloaded as a PDF for free.

See Gloucestershire’s Budget Simulator

If you’d like a free demo of Budget Simulator, or just to discuss running budget consultations online, please call on 0845 638 1848 or email adam.cardew@delib.co.uk

http://www.budgetsimulator.com/

Posted in News about Budget Simulator, Who's using Budget Simulator? | Tagged , , |

2010 – a year in budget consultation

With widespread public concern about the impact of spending cuts, increasing value has been placed on engaging and involving the public in budget-setting.

In 2010, many organisation chose Budget Simulator as a cost-effective tool for public consultation on budgets. Key points of the year included:

  • 16 local authorities and 4 police authorities used Budget Simulator
  • We supported a range of approaches to consultation with customisations designed in conjunction with clients
  • One thing that stood out was the public’s appreciation for being consulted on budget and spending priorities

More about key lessons from budget consultation in 2010 here: http://www.delib.co.uk/dblog/a-look-back-at-2010-budget-simulator/

Posted in Budget consultation news | Tagged , , |

Learn about our apps in minutes with video tours

We’ve been having fun with making short, sharp videos to help explain our apps to the world (mostly the English-speaking parts of it at the moment, I guess).  We know our apps inside-out and like them a lot — we want the same for other people :)

Here’s some of the video slideshows/tours we’ve made so far:

Budget Simulator: features tour

Citizen Space features: RSS

Posted in News about Budget Simulator | Tagged , , |

Engaging young people: Moray launch the Budget Challenge

An interactive budgeting challenge built by Delib has been launched by the Moray Community Planning Partnership focused on getting 16-24 year olds engaged on budgeting issues.

Moray Council is currently formally consulting on its budget proposals and the Budget Challenge has been designed as a way of engaging a younger generation who may not have previously been interested in the local budget process.

The Budget Challenge enables users to learn more about services the partnership provides by using a mixture of video, figures and descriptions. They’re then able to express their priorities for how the partnership should meet their budget shortfall with a more educated opinion.

Giving different groups of residents the opportunity to learn about and engage on the budget is increasingly important when service provision is at risk. That’s why it’s been great to get the chance to work with Moray Council to produce a tool aimed at getting younger people to get involved in voicing their budget priorities.

www.moraybudgetchallenge.com

Posted in Budget consultation news, Participatory budgeting, Who's using Budget Simulator? | Tagged , , , |

Heather talks about Delib’s open budget data project

Our Open Data project with iShed and Bristol City Council has been a white knuckle rollercoaster of data acquisition resulting in no data and a revision of our project. In this video
Chris asks me (mildly) searching questions about our journey to date. Although our project is yet to truly kick off, we have already learnt a lot about the process of getting data, what it can and can’t do and what it needs to make it manipulable.

Phase one is about extracting meaning, context and narrative, big stuff for lines of financial information. Watch the video for the inside track:

Posted in Budget consultation news, Participatory budgeting | Tagged , , , , |

Consultation and the comprehensive spending review

With the spending review recently announced, the focus is now on how to manage budget cuts at the same time as managing public satisfaction. To help achieve this, we’ve produced a short briefing paper detailing 3 quick ideas on how you can maximise your consultation effectiveness to ensure that the reshaping of services that will inevitably occur fits with residents’ needs.

You can view and download a pdf version here – http://www.scribd.com/doc/40328151/Delib-Spending-Review-Briefing-Paper

From our experience of working with local and central government across the UK, we’ve learnt that online engagement is increasingly the most valuable process for building participation with the public. If you’d like to speak to us about any opportunities you think we might be able to help you with or you’d like a copy of the paper sent to you, please email me – adam.cardew@delib.co.uk

Posted in Budget consultation news | Tagged , , , |

Budget Simulator FAQs

Given the current focus on government spending, forthcoming cuts and public perception of the whole situation, Budget Simulator has received a lot of attention over the last few months. We recently hit the milestone of our 40th new client, and we’re closing in on 1 in 10 UK councils having used Budget Simulator to run their budget consultation at one time or another over the past 4 years.

A lot of authorities have similar questions about Budget Simulator, so I thought this would be a good opportunity to provide answers:

How can I justify paying for budget consultation when cuts are being made at the authority?

Although cuts need to be made across authorities in the UK, this doesn’t mean that residents should lose their ability to make their priorities known for budget setting. If anything, this makes it even more important for you to engage with the public on your budget in a clear, engaging and informative way. Budget Simulator provides the opportunity to engage with hundreds of residents of all ages in an involving and professional way.

See our case study of how Wycombe District Council used the Budget Simulator to consult on the cuts they faced last year.

We, like other authorities, are facing cuts. How can we ask people for their budget priorities whilst remaining clear about the spending limitations we face?

Our new cuts-focused Simulator requires residents to achieve a savings-target before allowing them to submit their budget. This is a very popular new feature as it ensures that 100% of the responses you receive are relevant to your situation and can feed into decision-making.

Here’s an example of Exeter’s Budget Simulator. They needed to consult on how they  should achieve a -5% decrease in their overall spend.

Does it cost anything for me to obtain our results from the consultation?

No. You can download an xls or csv file of your results at any point during your consultation which contains all the info you require for each response.

We’ve recently introduced a results dashboard to the Budget Simulator that provides the authority with real-time key indicators for your consultation in the admin area. This acts as a great help to the person running the consultation as they can update members and colleagues as required with statistics such as: Average total spend, most frequent area to increase / decrease / maintain spend, number of comments collected and more.

If you’d like to view the results dashboard and any other of the tool’s features,  please watch our Budget Simulator features video.

The new Budget Simulator results dashboard

The Simulator needs to match our corporate colours/design, can this be done?

Yes, with a small customisation charge based on your requirements, we’re happy to edit Simulator designs into your corporate colours. We’ve recently designed such examples for:

  • Gloucestershire County Council
  • Oldham Council
  • Wycombe District Council
  • Greater Manchester Police Authority
  • Barnet Council

Here’s an example of Gloucestershire’s branded Budget Simulator .

The great thing about Budget Simulator is that for every council who uses us, we’re able to learn more about our product and how its design and use can be improved to provide benefit to authorities and citizens. We’ve recently made updates to the Simulator making it more appropriate for running a detailed consultation, allowing for cuts-specific consultation, whilst at the same time providing authorities with more refined best-practice advice on how to run a successful budget consultation online.

I’m glad to say that the evidence suggests that authorities are taking the opportunity to include residents in the tough climate being faced; Budget Simulator has more clients than ever using our tool to engage thousands of UK residents on spending.

If you’ve not put together plans for budget consultation this year or if you’d just like to have a chat about how other authorities have used Budget Simulator in the last year, please get in touch – adam.cardew@delib.co.uk

Posted in Budget consultation news | Tagged , , |